The Junell Realty Group was amazing. Our sale was not planned. Our house was not ready. The three of us (sellers) did not live in Reno, or near each other. Annette and her team rose above these challenges, and more. In less than six weeks, the Junell’s had our house prepped and shown, and we were entertaining 5 serious offers – one of which we accepted.
Our Mom had passed away suddenly in April. Another person, who had shared her home, later stripped it of all furnishings and decorations, damaging the house in his haste.
When my sisters and I regained access in August, our Mom’s once warm and inviting home was in a sorry state. Not being local, we weren’t sure where to begin the process of repairing and selling. We asked Ian, our excellent Keller Williams realtor in Glendora, to find us a good realtor in Reno. He recommended the Junell’s, and two others: all top performers in their Reno office.
Annette Junell met us at the house and quickly took stock of our situation. She formulated and clearly explained a plan for repairing the house and getting it to market quickly. Without a place to sit, she stood patiently answering all of our questions for more than hour. We never interviewed the other agents. We didn’t need to.
Because of her local knowledge and business relationships, Annette was able to coordinate the repair, repainting, and cleaning of our Mom’s house in just a couple of weeks, and at reasonable cost. She then had it expertly photographed, and began the showing process in person, and on line. Concurrently, she and her office manager, kept my siblings and I constantly updated, coordinating paperwork, and answering all questions in a timely and clear manner. This, despite one sister working in Ukraine with its 10-hour time difference and less than dependable communications.
Selling a house is rarely enjoyable or easy for anyone. But it’s especially daunting when it’s occasioned by the sudden loss of a loved one. The Junell’s went above and beyond in flexibility, communication, and execution. My sisters and I highly recommend them to everyone.