Your team has been phenomenal.
Not only did you run comparables on every home we liked so we knew how well it was priced, you told us about different neighborhoods and the pros and cons to locations. This helped a lot in narrowing down our home search.
We always felt you were looking for the best for us. You were not afraid to point out potential shortcomings of the home that we really liked. Other agents probably would have taken the money and rush to close the deal. Instead, you made sure we considered all aspects of the home and then you negotiated $16,500 off the purchase price!
Every step of the way, you were on top of every detail. Your systems helped us be incredibly organized. We love the binder you had delivered to our front door the day we got into contract which included a calendar of events outlining every important date in our transaction. This binder helped us organize all items pertaining to the purchase of our new home. Every document we signed was uploaded to our own personal website so we could easily keep track of what was happening throughout the transaction.
Whenever we needed anything, if you didn’t have the answer you would get it. When I wasn’t able to get hold of the utility company via phone to switch the water into my name, you provided me with a website so I could do it online instead. Your team did not make excuses, you got answers.
We have also been impressed with your post-sale communications. You have really taken the time to care about us and make sure we are happy before, during, and after the sale.
Thanks a lot for all your help in making our home purchase a smooth success!
Mike and Suzanne Lin